On our sister site, TrainSpain, we explained the difference between the two main classes of tickets: Turista and Preferente. And whilst Preferente tickets are more expensive, benefits can include access to Renfe’s Sala Club. This is basically a train station version of an airport lounge and you’ll find a Sala Club in all major train stations across Spain. Naturally, that includes Madrid Atocha. Here’s our guide to the station’s Sala Club.
Do you qualify for the Sala Club?
Passengers with full-fare tickets in Preferente class can use the Sala Club lounges in the AVE/long-haul train platforms. But if you have a discounted Preferente fare, this is classed as a ‘promo’ fare. On your ticket, look for the word “PROMO”. If you’ve got a PROMO ticket, you’re NO-GO into the lounge. Sorry!
And if you are planning to catch an AVE train from Madrid Atocha, see our guide to doing that under the Depart section on our website or just click on the link below:
Where’s the lounge?
In the Ground-floor departures area, you’ll have to go through security first. After that, head to the opposite end of the AVE boarding gates, immediately adjacent to the information desk. You’ll need to show your ticket before the door slides open.
The facilities are quite limited, to be honest. Inside, there is complimentary coffee and filtered water and some sofas. There is Wifi available too, though this is available throughout the station.